![]() Prolonged periods of job stress, however, lead to stress arousal, burnout, and other undesirable consequences. Some can cope and maintain a positive attitude through hard times. Job stressors affect individual employees differently. Role ambiguity can also be caused by changing tax laws, the complexity of COVID-19 relief programs, and emerging technologies. 223–233, 2008) shows that auditors are particularly prone to role ambiguity arising from shortages of experienced staff, internal control auditing procedures required by the Sarbanes-Oxley Act (SOX), and regulations related to highly publicized accounting scandals (e.g., Dodd-Frank). Research by Ronald Jelinek and Kate Jelinek (“Auditors Gone Wild: The Other Problem in Public Accounting,” Business Horizons, vol. For most employees, role ambiguity usually comes from management’s failure to provide sufficiently detailed training or instruction.
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